Privacy Policy
Last Updated: November 5, 2025
Effective Date : November 5, 2025
This Privacy Policy explains how Alchemy Academy (“we,” “our,” or “us”) collects, uses, shares, and safeguards your personal data when you interact with our website, enroll in our courses, or communicate with us in any way, online or offline.
We respect your privacy and are committed to handling your personal data with care and transparency. By using our services, you agree to the terms described in this Privacy Policy.
1. Definitions
2. What Data We Collect
3. How We Collect Data
4. Purpose & Legal Basis for Processing
5. Your Rights (GDPR – EU/EEA Residents)
6. Your Rights (CCPA/CPRA – California Residents)
7. Data Sharing & Third Parties
8. Data Security & Retention
9. Children’s Data
10. Cookies & Tracking Technologies
11. CONTACT
12. Supervisory Authorities
13. Changes to This Policy
Personal Data — Any information relating to an identified or identifiable individual.
Processing — Any action taken on Personal Data, such as collection, storage, use, or disclosure.
Data Subject — The person whose personal data we process (that’s you).
Controller — Alchemy Academy, which determines how and why personal data is processed.
Processor — A third party that processes data on our behalf.
Sensitive Personal Data — Includes data such as health information, religious beliefs, or similar categories that require extra protection.
We collect the following types of data when you interact with us:
Identifiers- Full name, email, phone number, and country of residence
- Billing and payment details
- Social media handles (if you contact us via those platforms)
Commercial Information- Course registrations and attendance
- Purchase and payment history
- Feedback, reviews, or testimonials
Internet Activity- IP address, browser type, and device identifiers
- Pages viewed, time spent, and referral sources
Audio / Visual- Photos or videos captured during courses or events (only with consent)
Geolocation (Approximate)- Derived from your device or IP address (if enabled)
We collect data through:
Direct interaction — When you register for a course, contact us, or fill out forms on our website.
Automated means — Via cookies, analytics, and web tracking tools (e.g. Google Analytics, Meta Pixel).
Third parties — Payment processors (e.g. Xendit, Paypal), marketing tools (e.g. Flodesk), and ad platforms.
Offline interactions — When you attend in-person classes or provide feedback.
We process your personal data for the following purposes and legal bases:
To deliver courses and services : Contract
To process payments and issue invoices : Contract
To send updates, promotions, or newsletters : Consent or Legitimate Interest
To improve website performance and user experience : Legitimate Interest
To meet tax and regulatory obligations : Legal Obligation
To maintain security and prevent fraud : Legitimate Interest
We only collect what is necessary to provide and improve our services.
If you live in the EU or EEA, you have the right to:
Access — Request a copy of your personal data.
Rectify — Correct inaccurate or incomplete data.
Erase — Request deletion (“right to be forgotten”).
Restrict — Limit how we use your data.
Portability — Receive your data in a machine-readable format.
Object — Stop certain processing activities (like marketing).
Withdraw Consent — At any time, without affecting previous processing.
Complain — File a complaint with your national data authority.
If you’re a California resident, you have the right to:
Know what personal data we’ve collected, used, or shared.
Access your data.
Delete your data (with legal exceptions).
Correct inaccurate data.
Opt out of data sharing for advertising.
Limit use of sensitive personal data (we do not use sensitive data for profiling).
Non-discrimination for exercising your rights.
To exercise your rights, email hello@alchemyacademy.world with the subject line “Privacy Request.”
We use secure HTTPS encryption, limited access control, and data pseudonymization where applicable.
While no online system is completely secure, we take reasonable steps to protect your information.
We retain your data:
- As long as your account or enrollment remains active,
- As long as necessary for legal or tax purposes,
- Or until you request deletion (unless we are required to retain certain records).
Our services are intended for adults aged 18 and older.
We do not knowingly collect data from children under 16.
If a child’s information is discovered, it will be deleted immediately.
We use cookies and similar technologies to:
- Enable website functionality
- Remember user preferences
- Measure engagement and performance
- Serve personalized content and ads
You may disable cookies in your browser or opt out using:
- https://optout.aboutads.info/
- https://www.youronlinechoices.com
Alchemy Academy
Email: hello@alchemyacademy.world
Phone: +62 819 3604 4056
Address: Jl. Penestanan Kelod, Ubud, Gianyar, Bali, Indonesia
- EU/EEA: Contact your national data protection authority (EDPB Directory)
- Indonesia: Ministry of Communication and Informatics
- California: Office of the Attorney General – California DOJ
We may update this Privacy Policy from time to time to reflect changes in law or our data practices.Significant updates will be posted on our website or sent via email.
Effective Date : November 5, 2025
Last Updated: November 5, 2025
We only share data with trusted service providers that enable our operations, such as:
Xendit, Paypal (payment processing)
Dubsado (Course management)
Flodesk (analytics and advertising)
WhatsApp and instagram (customer support)
Some of these partners may process data in other countries.
We use appropriate safeguards, such as Standard Contractual Clauses (SCCs), to protect your information in compliance with GDP